Warranty & Repair

We work hard to avoid service issues.

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Roof trusses can shift and settle after installation of drywall, installing a backer at the weak point can minimize truss lift cracks.  For more detail refer to the link below.

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Trim-Tex reference link:

https://explore.trim-tex.com/content/truss-uplift-solutions

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Installing RC1 on ceilings with limited structural relief reduces cracking and settlement issues.  The link below provides more detail on helping prevent costly repairs due to settlement cracks.

Walls and Ceilings Reference link:

https://www.wconline.com/articles/89218-preventing-ceiling-cracking-with-resilient-channels

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Our company policy is to warranty ceiling cracks for one year if RC1 is installed.  No warranty is provided on ceiling crack repairs if the install is denied by the customer.  Standard industry one year warranty applies to repairing loose fasteners or wall cracks due to improper installation.  

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